What do we include in our customer support package?
Inbound / Outbound
Account manager ticket service and hotline
Technical support and help desk
Telephone service and secretarial services
Telephone market research
Event notifications / invitations – appointments
Real support by real people
We are dedicated to giving support to our customers and employees whenever they need us.
We created a system that is user friendly and very practical for the employees and external users.
Back Office / Procurement
Claims and complaints management
Complete handling of cases
Returns management
Billing
Permit and processing contracts
Procurement process